Maintenance Request & Guidelines

At Sanford Systems, we are committed to addressing maintenance issues promptly to ensure your home remains comfortable and well-maintained. Please follow these guidelines for maintenance requests:

• Report Issues: Submit maintenance requests via text. Include the following details:
  • A clear description of the problem.
  • Photos, if applicable, to help us assess the situation.
  • Your name and contact information.
  
  

• Tenant Responsibilities: Some maintenance tasks are the tenant’s responsibility, including:
  • Changing air filters every four months.
  • Routine cleaning and upkeep.
  
  

• Emergency Repairs: For urgent repairs (e.g., no heat or water leaks), please contact us immediately.

We are here to ensure your home is always in excellent condition!